Editorial & Medical Review Policy

My Health Hospitals publishes information about health conditions, tests, treatments and its services to help patients prepare for discussions with healthcare professionals. This policy sets out the standards for that information, including how sources, review labels and corrections should be handled.

Purpose and limits of our health information

Website articles provide general education. They cannot examine a patient, establish an individual diagnosis or choose a treatment. The appropriate care depends on symptoms, medical history, examination, investigations and the treating clinician's assessment.

A doctor profile or consultation card beside an article identifies a clinician patients may contact. It does not, by itself, mean that doctor wrote or medically reviewed the article. This policy is not a certification that every page has undergone clinical review.

Standards for preparing and editing content

Our editorial standards prioritise useful explanations and information relevant to patients. Content should:

Explain the topic in plain language, including limitations and relevant warning signs.
Distinguish general medical information from services available at a particular hospital branch.
Use reliable sources for medical claims and identify relevant references where appropriate.
Avoid promises of cures, guaranteed results or fixed recovery times that do not apply to every patient.
Describe costs as estimates when they are illustrative, with an individual quotation needed for actual charges.
Use doctor qualifications, experience, branch and appointment information that can be checked against the hospital's records.

When a medical review label may appear

The label “Medically reviewed by” should be used only when an identified, appropriately qualified healthcare professional has actually reviewed that article's medical content. Their name, relevant specialty and review date should relate to that completed review.

Where no completed clinical review can be verified, the article should not display a medical-review claim or assign a doctor as its author or reviewer in structured data. Editing, changing a page's design or listing a doctor's appointment details does not constitute medical review.

Clinical review can help assess an article's medical accuracy and safety, but it does not replace individual care or guarantee that information will remain current indefinitely.

Sources and attribution

Suitable references include government health agencies, professional medical organisations, clinical guidelines and relevant peer-reviewed research. Patient information from organisations such as WHO, CDC, NIH, NHS and recognised specialty associations may help explain a topic.

A source should support the claim for which it is cited. Its date, population and limitations matter. A paper being available through a database such as PubMed or NCBI does not mean the database endorses every conclusion. References do not imply that the source organisation endorses My Health Hospitals.

Authorship and writing tools

Named authorship should reflect the person who actually contributed the attributed work. Content published under the hospital's name should not be presented as a doctor's personal opinion without their involvement. If writing or automated tools assist with a draft, their output is not a substitute for checking factual claims and does not qualify as clinical review.

Updates, dates and corrections

Information may need correction when evidence changes, an error is identified or hospital service details change. Publication, update and review dates should describe real events. A date should not be advanced simply to make unchanged content appear newer.

There is no fixed update interval promised for every page. For an important treatment decision, discuss current options with a qualified clinician. Confirm branch schedules and service availability directly before visiting.

To report a possible error, email info@myhealthhospitals.com with the page URL, the statement concerned and any supporting reference. Please avoid sending confidential medical records in a general content-correction enquiry. No response time is guaranteed by this policy.

Hospital information and patient feedback

Hospital service descriptions should be distinguishable from general health education. Capacity figures, experience claims, ratings and patient quotations should have a verifiable basis. Testimonials describe individual experiences and cannot establish the likely outcome for another patient.

Medical information and urgent symptoms

Do not start, stop or change prescribed medicines based solely on a website article. Seek professional advice for personal symptoms or test results. For severe or rapidly worsening symptoms, seek emergency assessment rather than waiting for an appointment or a reply to a website enquiry.